Return & Exchange Policy
Thank you for shopping with us! We want you to love your new tech. If you are not completely satisfied with your purchase, we are here to help you get it sorted out quickly.
1. 30-Day Return Window
- You have 30 days from the delivery or purchase date to request a return or exchange.
- Requests made after 30 days are unfortunately not eligible for a refund or store credit.
2. Item Condition Requirements
- Opened Items: We accept returns on opened items as long as they are undamaged and clean.
- Complete Packaging: Items must be returned with all original boxes, manuals, charging cables, and accessories.
- Personal Data: Please wipe all personal data and remove any linked accounts (such as iCloud or Google) before returning your device.
3. Fees and Shipping Costs
- No Restocking Fees: We do not charge restocking fees on returned electronics.
- Free Return Shipping: We provide a prepaid shipping label for all domestic returns.
- Original Shipping: Original shipping fees paid at checkout are non-refundable.
4. How to Start a Return
- Log into your account on our website and navigate to My Orders.
- Select the item you wish to return and click Start Return.
- Print the provided prepaid shipping label and drop the package off at any authorized shipping location.
5. Refunds & Processing
- Once we receive your item, our team will inspect it within 3 to 5 business days.
- Approved refunds will be issued directly to your original method of payment.
- It typically takes 5 to 10 business days for the credit to appear on your bank or credit card statement.